| | | | | |
Claims Service Representative *Remote work* Full-Time, (Mississauga, ON)
Company:ClaimsPro LP Claims Service Representative *Remote work* Full-Time, (Mississauga, ON) Salary range: $35,200.00 - $48,900.00 annually Role Summary We have an existing opportunity to add a Claims Service Representative to join our growing team! You will work in a remote based environment. The Claims Service Representative provides immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service-oriented disposition of calls. Make determinations based on protocol if immediate adjuster attention is required and coordinate with vendors as required. * In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*This is a full-time opportunity, and will require 37.5 hours of work per week. Key Responsibilities:
• Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to appropriate area
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Qualifications and experience:
• Post secondary education is required
• Minimum of 1 year of customer service or administrative experience is required
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English
• Attention to detail
• Team player with a strong commitment to quality and customer service
• Excellent time management and organizational skills
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands. What we offer: Salary range – $35,200.00 - $48,900.00 per year. Salary is commensurate with experience, qualifications, and internal equity
• In addition, you’ll enjoy:
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Mississauga | Ontario |
|
Postuler
|
Desktop Auto Adjuster - Commercial (Remote or Hybrid - Markham, ON)
Company:ClaimsPro LP Desktop Auto Adjuster - Commercial (Remote or Hybrid - Markham, ON) Salary range: $67,200.00 - $93,300.00 annually We are currently looking to add experienced Desktop Auto Adjusters to our team! This role can work remotely or in a hybrid work model. Why should you consider a career with ClaimsPro? We are proud of our people, and it shows: - You will be part of a team of over 700 independent adjusters from across Canada.
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
- You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
- You will be supported by experienced local claims support, centralized after hours support, and dictation services.
- Your claims load is driven by senior executives and business development staff from coast to coast.
- Your workload is balanced, and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
- Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more. To succeed in this role, the ideal candidate should have experience in Commercial Auto Property Damage claims. - Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable
- Communicate in a timely and respectful manner with the customer, brokers, claimants, lawyers and other insurers to resolve claims.
- Investigate and settle complex losses
- Manage losses throughout Canada
- Ensure all cases are clearly documented and meet any or all legislative requirements
- Provide technical guidance and consultation to customers, brokers on risk management and control pertaining to trucking and commercial auto accounts
- Conduct evaluations and assessments of commercial auto operations for existing and/or potential business
- Formulate verbal and written recommendations based on technical expertise to help improve the account as required
- Translate assessment findings into a report that supports the commercial auto accounts
- As a representative of the company, provide quality customer service and experience to insureds and brokers as well as to internal customers such as claims adjusters and managers
- Maintain knowledge expertise in commercial auto operations
- Stay abreast to the knowledge of changes in provincial regulations and industry standards
Qualifications & Experience: - A college diploma or a university degree is an asset
- Minimum of 3 years' experience adjusting Commercial auto claims.
- Long- Haul Trucking and Dealership claims an asset (but not required)
- Ability to handle or oversee moderate to complex claims
- Ability to communicate and negotiate effectively
- Excellent customer service skills
- Strong analytical and decision-making skills
- Excellent time management skills
- Knowledge of the provincial legislation governing auto insurance
- Great communicator with excellent interpersonal skills
- Driven with self-initiation and good problem-solving skills
- Customer focused and results driven
- Ability to work independently as well as within a team
- Proficient in MS Office (Word, Excel, PP)
- Adjuster’s license or have completed a minimum of the first four CIP courses as follows:
- C11: Principles and Practice of Insurance
- C12: Insurance on Property
- C13: Insurance Against Liability—Part 1
- C14: Automobile Insurance—Part 1
- C110: Essentials of Loss Adjusting
What We Offer: - Salary range – 47,100.00 - 65,400.00 CAD Annual per year. Salary is commensurate with experience, qualifications, and internal equity
- Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
- Work-Life Balance
- Remote and Hybrid Work Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| Markham | Ontario |
|
Postuler
|
Senior Field Adjuster, Liability Claims, HYBRID (Calgary, AB)
Company:ClaimsPro LP Senior Field Adjuster, Liability Claims, HYBRID (Calgary, AB) We have an existing opportunity to add a (Property, Liability, Specialty Lines, Senior Adjuster) to join our growing team! (include & select what title is applicable). You will work in a Hybrid based environment supporting field requests within the (add geographical area)
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in (Property, Liability). Include & select what title is applicable.
Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, you will provide high level of customer service to clients and the insured. You will participate and share ownership and responsibility for after-hours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience: Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). At least 3 years' relevant experience in claims adjusting (adjust years based on level required) Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation (adjust licensing requirements based on province). Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more. What We offer: Salary range – $80,300k-$111,500k per year. Salary is commensurate with experience, qualifications, and internal equity. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities Please select the appropriate salary range you have budgeted for this role and level you require. Eg below ADJ1 $ 47,100 - $ 65,400 –Desktop Adjuster I ADJ2 $ 56,300 - $ 78,100 – Desktop Adjuster II; Adjuster I ADJ3 $ 67,200 - $ 93,300 – Desktop Adjuster III; Adjuster II ADJ4 $ 80,300 - $ 111,500 - Adjuster III ADJ5 $ 96,400 - $ 133,800 - Specialty Adjuster I ADJ6 $ 115,700 - $ 160,600- Specialty Adjuster II ADJ7 $ 138,800 - $ 192,700- Executive General Adjuster For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
In addition, you’ll enjoy: Pay-for-Performance Incentives Work-Life Balance & Hybrid/Remote Work Opportunities E-flex Benefits Program & Wellness Initiatives Registered Retirement Savings Plan (RRSP) with 2% Match Training, Career Development, and Employee Recognition Programs Reimbursement for Adjusting Licenses and Dues Employee Referral Bonuses Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Calgary | Alberta |
|
Postuler
|
Senior Property Field Adjuster, HYBRID (Calgary, AB)
Company:ClaimsPro LP Senior Property Field Adjuster, HYBRID (Calgary, AB) We have an existing opportunity to add a Senior Property Field Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Calgary area. Job Summary
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in property. Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages. Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, provide high level of customer service to clients and the insured. Participate and share ownership and responsibility for afterhours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Minimum of 5 years + of relevant experience with property claims. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). Alberta Adjuster’s license, or currently pursuing exam Ongoing commitment to education and learning, preferably pursuing CIP designation as well. Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Calgary | Alberta |
|
Postuler
|
Field Claims Adjuster, Full-Time, HYBRID (Victoria, BC)
Company:ClaimsPro LP Field Claims Adjuster, Full-Time, HYBRID (Victoria, BC) Salary range: $80,300.00 - $111,500.00 annually We have an existing opportunity to add a Field Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Victoria area. Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property, and Casualty, or Liability. Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages. Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, provide high level of customer service to clients and the insured. Participate and share ownership and responsibility for afterhours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). At least 3 years of relevant experience in multi-line claims adjusting The ideal candidate must be able to immediately qualify for a BC adjuster's license. Ongoing commitment to education and learning, preferably pursuing CIP designation as well. Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
What we offer:
• Competitive pay: $80,300k-$111,500k per year
• For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• In addition, you’ll enjoy:
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Victoria | British Columbia |
|
Postuler
|
Intermediate or Senior Property Adjuster, Full-Time, HYBRID (Barrie, ON)
Company:ClaimsPro LP Intermediate or Senior Property Adjuster, Full-Time, HYBRID (Barrie, ON) Salary range: $0.00 - $0.00 hourly We have an existing opportunity to add an Intermediate Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Barrie area. Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property. Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages. Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, provide high level of customer service to clients and the insured. Participate and share ownership and responsibility for afterhours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). At least 3 years' of relevant experience in claims adjusting Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
What we offer:
• Competitive pay: $80,300k-$111,500k per year
• For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• In addition, you’ll enjoy:
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Barrie | Ontario |
|
Postuler
|
Expert en sinistre, TEC - Temps plein, Hybride/Claims Adjuster, Transport & Cargo - Full Time, Hybrid (Montréal, QC)
Company:ClaimsPro LP Expert en sinistre, TEC - Temps plein, Hybride/Claims Adjuster, Transport & Cargo - Full Time, Hybrid (Montréal, QC) Traiter principalement les sinistres automobiles hors province, traiter les sinistres en transport et cargo au téléphone et sur la route, constater et déterminer l’envergure des dommages, négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des assurés. Qualifications et expérience : - Licence d'expert en sinistres AMF valide - Classe 5A
- Au moins 3 ans d'expérience dans le règlement des sinistres ; expérience dans le domaine des sinistres automobiles
- Permis de conduire valide
- Compétences en matière de négociation et bonne gestion du temps
- Esprit d'équipe et dévoué au service à la clientèle
Responsabilités: - Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
- Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.
- Constater et déterminer l’envergure des dommages selon les normes de nos clients. .
- Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
- Participer au développement des affaires en rencontrant régulièrement les clients actuels.
- S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Nous accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats. Primarily process out-of-province automobile claims, handle transportation and cargo claims over the phone and on the road, ascertain and determine the extent of damage, negotiate claims settlement on behalf of insurance companies or for insureds. Qualifications and Experience: - Valid AMF Claims Adjuster License - Class 5A
- At least 3 years of experience in claims settlement; experience in auto claims
- Valid Driver's License
- Negotiation skills and good time management skills
- Team player who is dedicated to customer service
Responsibilities: - Collect the versions of the facts from the insureds and/or witnesses/third parties by questioning them with tact and vigilance, according to our clients' quality and customer service standards.
- Investigate the facts and circumstances in order to determine the cause and responsibility of the loss; Communicate well-founded recommendations to clients.
- Determine the extent of the damage according to our clients' standards. .
- Negotiate a fair and satisfactory settlement for all
- Negotiate a settlement that is fair and satisfactory to all parties involved.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| Montreal | Quebec |
|
Postuler
|
Bilingual Multi-Line Claims Adjuster, Full Time, HYBRID (Bathurst, NB)
Company:ClaimsPro LP Bilingual Multi-Line Claims Adjuster, Full Time, HYBRID (Bathurst, NB) We have an existing opportunity to add a Bilingual Multi-Lines Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Bathurst area. Summary
The Bilingual Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property, Casualty, and/or Liability. Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages. Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, provide high level of customer service to clients and the insured. Participate and share ownership and responsibility for afterhours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). At least 2 years' relevant experience in claims adjusting Adjuster’s license, or currently pursuing CIP designation with an ongoing commitment to education and learning. Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| Dieppe | New Brunswick |
|
Postuler
|
Expert en sinistres - Division des risques spéciaux (SRD) - (Montréal, QC
Company:ClaimsPro LP Expert en sinistres - Division des risques spéciaux (SRD) - (Montréal, QC Le poste en bref Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des autoassurés. Formation, connaissances et expérience requises : - Expérience en règlement de sinistres - responsabilité civile
- Bonnes aptitudes en communications interpersonnelles
- Aptitudes à négocier
- Bonne gestion du temps
- Faire preuve d’esprit d’équipe
- Dédié au service à la clientèle
Responsabilités : - Recueillir les versions des faits des assurés et/ou des témoins/tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et du service à la clientèle.
- Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.
- Constater et déterminer l’étendue des dommages selon les normes de nos clients.
- Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
- Participer au développement des affaires en rencontrant régulièrement les clients actuels.
- S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Compétences requises pour réussir : - Un diplôme d’études universitaires ou d’études collégiales spécialisées en droit criminel, en droit et en sécurité, ou en administration des affaires. Votre éducation formelle en jugement; les compétences que vous avez acquises en travaillant dans le milieu juridique peuvent faire de vous un candidat idéal pour un poste d’expert en sinistres.
- Spécialisation dans les dossiers erreurs et omissions et/ou responsabilité des administrateurs et dirigeants.
- Permis d’expert en sinistres valide de l’AMF - catégorie 5A
- De 7 à 10 ans d'expérience en règlement de sinistres
- Permis de conduire valide
- Bilinguisme un atout
Compétences requises : - Autonomie et sens des responsabilités;
- Capacité d'analyse et de jugement
- Souci du travail bien fait et respect des échéances;
- Bonnes aptitudes à la rédaction.
SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Tous les employés potentiels doivent faire l'objet d'une vérification de leurs antécédents. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats. Claims Adjuster – Specialty Risk Division (SRD) - (Montréal, QC) Role Summary: Investigate all types of personal and commercial insurance claims, assess damages and negotiate settlements on behalf of insurance companies or self-insured companies. Qualifications: - A university degree or college diploma specializing in criminal law, law and security, or business administration.
- Specialization in errors and omissions and/or directors' and officers' liability files
- Experience in claims adjustment - Liability
- Valid AMF Claims Adjuster License - Class 5A
- 7-10 years experience in claims adjustment
- Valid driver’s license
- Bilingualism an asset - Good oral and written communication skills in both French and English
- Negotiation skills
- Good time management skills
- Demonstrate team spirit
- Dedicated to customer service
Responsibilities: - Gather statements from insured parties and/or witnesses/third parties by interviewing them tactfully and attentively, in accordance with our clients' quality and customer service standards
- Investigate the facts and circumstances to determine the cause and liability for the claim; communicate well-founded recommendations to clients
- Assess and determine the extent of damage according to our clients' standards
- Negotiate a fair and satisfactory settlement for all parties involved
- Participate in business development by meeting regularly with current clients
- Perform assigned tasks in accordance with established work standards, policies and procedures
SCM Insurance Services and its subsidiaries welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates throughout the recruitment and assessment process. All potential employees are subject to a background check. Statement on unsolicited recruitment of candidates - Recruitment agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| Montreal | Quebec |
|
Postuler
|
Expert en sinistres - route, hybride, temps plein (Drummondville, QC)
Company:ClaimsPro LP Expert en sinistres - route, hybride, temps plein (Drummondville, QC) Le poste en bref: Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des auto-assurés. Formation, connaissances et expérience requises: Permis valide de l'AMF d'expertise en sinistres - catégorie 5A Au moins 2 ans d'expérience dans le règlement de sinistres Permis de conduire valide
Responsabilités: Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle. Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients. Constater et déterminer l’envergure des dommages selon les normes de nos clients. Négocier un règlement équitable et satisfaisant pour toutes les parties en cause. Participer au développement des affaires en rencontrant régulièrement les clients actuels. S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Compétence requises pour réussir: Expérience en sinistre de biens et/ou responsabilité civile Bonnes aptitudes en communications interpersonnelles Aptitudes à négocier Bonne gestion du temps Faire preuve d’esprit d’équipe Dédier aux services à la clientèle
SCM Services d’assurances et ses filiales accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation. Tous les employés potentiels doivent faire l'objet d'une vérification de leurs antécédents. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats.
| Sherbrooke | Quebec |
|
Postuler
|
|
