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Claims Service Representative (ECS)-1 month contract+, hiring ASAP (Mississauga, ON)
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Company:ClaimsPro LP Claims Service Representative (ECS)-1 month contract+, hiring ASAP (Mississauga, ON) Role Summary The key focus of this position is to provide immediate and customer-focused assistance to policy holders who are reporting insurance claims. The CSR must document initial loss details and activities to ensure that the caller’s experience timely and service-oriented disposition of calls.
* Shifts will primarily be 8am-4pm/12am-8am, with mandatory shifts on weekends** ** Preference will be given to candidates who have successfully completed the following Insurance Institute courses - Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **
Competencies required to succeed This role requires someone with high attention to details and enjoys doing things in a systematic way, while at the same time able to effectively deal with a high-pressure work environment and meeting deadlines. He/she must: • Be action/results oriented, with ability to take initiative • Possess strong written and verbal communication skills • Have mature and friendly disposition in dealing with pressures at work • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance • Have intermediate computer skills and ability to learn new computer system • Professional demeanor and strong customer service & interpersonal skills (pleasant and friendly mannerism; ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization; • Excellent organizational skills / ability to prioritize / to follow instructions as well as take responsibility for their actions • Able to work in fast paced, evolving environment
Responsibilities • Sign into phone queue and answer calls in accordance with client call scripts • Intake, setup and triage claims via email, fax, web submission, and telephone • Ensure claims are setup up accurately as per account instructions • Ensure claims are fully assigned within target timeframe • Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required • Triage property loss in accordance with severity scale • Arrange for contractor and vendor assignments • Arrange for the dispatch of field adjusters or vendor partners when required • Maintain database of service lapses reference for root cause, report trends and make recommendations to Management • Complete daily invoicing of client specific invoices • Achieve and maintain established service level metrics • Other duties as assigned
Education, knowledge and experience required • Post-secondary education • Minimum 3 years previous experience in an administrative/customer service role • Knowledge of insurance/service industry or related experience preferred • Strong computer and telephone skills with an aptitude/ability to learn • Effective communication skills both written and verbal – French is an asset SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Mississauga | Ontario |
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Desktop Claims Adjuster (Markham, ON)
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Company:ClaimsPro LP Desktop Claims Adjuster (Markham, ON) This role is responsible in handling of liability property damage claims as well as auto physical damage claims. The successful candidate provides SCM standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities Competencies required to succeed • Effective analytical skills including identification of cause and effect dynamics. • Proven investigative manner • Ability to read and interpret policy coverage. • Working knowledge of Microsoft Office including Word, Excel, and Outlook • Good written and oral communication skills. • Able to draw valid conclusions and effectively communicate them • Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner Responsibilities • Investigate, negotiate and settle liability claims • Direct field investigations as required for exposure and within account guidelines parameters. • Make initial contact as per account guidelines. • Report to client as per account guidelines. • Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements • Provide high level of customer service to clients and insured’s
Qualifications and Experience: - University degree or post-secondary education related to insurance
- Minimum of 3 years’ experience
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Adjuster’s license, or currently pursuing CIP designation
- Advanced communication skills including:
- Effective written skills including those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
| ClaimsPro/IndemniPro | Markham | Ontario |
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Field Adjuster, Full-Time, (Halifax, NS)
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Company:ClaimsPro LP Field Adjuster, Full-Time, (Halifax, NS) Overview ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. Why should you consider a career with ClaimsPro? - You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
- As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
- Your workload is balanced and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.
Visit www.scm.ca or www.claimspro.ca to learn more The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. Qualifications and Experience: - University degree or post-secondary education related to insurance
- Minimum of 5 years’ experience
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Adjuster’s license, or currently pursuing CIP designation
- Advanced communication skills including:
- Effective written skills including those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
- To succeed in this role, the ideal candidate should have background/experience in Property (residential and commercial), Casualty, and Bodily Injury claims as well as the following competencies;
- Adjuster’s license, or currently pursuing CIP designation
- Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
- Previous adjusting experience preferred
- Advanced communication skills including:
- Effective written skills including grammar and those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Effective communication skills (verbal, written and presentation)
- Organizational skills
- Interpersonal skills
- Relationship Building skills
- Demonstrated and proven leadership skills
- Sense of urgency and responsiveness
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro/IndemniPro | New Glasgow | Nova Scotia |
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Accident Benefits Coordinator, Full-Time, (Markham, ON)
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Company:ClaimsPro LP Accident Benefits Coordinator, Full-Time, (Markham, ON) Role Summary The key focus of the position is to provide effective and efficient administrative support within a fast paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required. Responsibilities · Collation of claims files and reports on a daily basis · Document control: maintain client files, photocopy and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing. · Handling billings for claims - prepares invoices for client billing · Reception relief: answer phones and forward calls in a timely, professional and efficient manner · Opening new client claims and set up in the system · Transcribes data from source documents following generally standardized procedures using coding skills and some judgement, for review by the adjuster · Claim file management – filing and pulling information · Administrative support to the Office Supervisor as needed · Other duties as assigned Qualifications & Experience · Preference will be given to candidates with AB support experience · Grade twelve diploma · A post-secondary diploma in Office Administration will be given preference. · Previous experience within a dynamic team will be given preference. · Experience in an administrative support environment is preferred · Previously demonstrated ability to execute high attention to detail · Demonstrated ability to manage changing priorities and proven organizational skills · Demonstrated behaviors showing initiative behaviors and follow-up skills · Demonstrated ability to maintain a high level of confidentiality · Demonstrated professionalism and work ethic · Proven ability to contribute to and work well within a team environment · Intermediate experience with Word, and strong Excel skills are required · All other computer applications –must have the aptitude and ability to learn as required · All prospective employees must pass a background check Environmental/Working Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Markham | Ontario |
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Independent CAT Adjusters - temp - multiple roles & locations (Edmonton, Mississauga, Montreal)
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Company:ClaimsPro LP Independent CAT Adjusters - temp - multiple roles & locations (Edmonton, Mississauga, Montreal) ClaimsPro provides opportunities for experienced independent CAT adjusters to join our team. When natural or man-made disasters occur, our clients value the additional claims support and immediate response we provide through our team of highly-qualified adjusters that make up the ClaimsPro CAT Adjuster unit. Interested in joining our CAT Adjuster Unit? Temporary assignments for Desk or Field work may become available in the future. You will also be able to work from any region. Apply online today by submitting your information. How we support you: - Backed by the largest independent adjusting firm in Canada, a consistent, reliable and sustainable company
- Competitive commission structures and per diem rates
- Easy access to ClaimsPro’s proprietary claims management software for convenient access to claims
- We provide E&O Coverage, Xact Set-up and Licensing
QUALIFICATIONS - At least 3 years of claims experience.
- Valid adjuster’s license in province or state of residence (according to regulations).
- Effective analytical skills, including identification of cause and effect dynamics.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Experience and knowledge of Xactimate / Xactware is preferred.
- Special licenses and certifications, as well as being bilingual are an added plus.
SPECIAL REQUIREMENTS - Available to travel on short notice and remain on location for indefinite periods.
- Ability to lift up to 40 lbs.
- Comfortable working at heights or on rooftops. Ladder training considered a plus.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Edmonton | Alberta |
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Multiline / Property Claims Adjuster - FT/Permanent **multiple opportunities in Saskatoon and Prince Albert**, (Saskatoon, SK)
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Company:ClaimsPro LP Multiline / Property Claims Adjuster - FT/Permanent **multiple opportunities in Saskatoon and Prince Albert**, (Saskatoon, SK) Role Summary We are currently looking to add a claims adjuster to our Saskatoon team! Must be able to immediately qualify for a level 1 SK adjuster's license. The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. This position can either be desktop or road adjusting as determined by business needs. With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more Education, knowledge and experience required - At least 2 years' relevant experience in claims adjusting
- Must be able to obtain a level 1 Adjuster's license in SK
- Ongoing commitment to education and learning
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information
Advanced communication skills including: - Effective written skills including those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to the audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Pro-active and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
Environment/Work Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. ??
| ClaimsPro/IndemniPro | Saskatoon | Saskatchewan |
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Claims Service Representative (ECS)- Full-Time (Remote)
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Company:ClaimsPro LP Claims Service Representative (ECS)- Full-Time (Remote) Role Summary The key focus of this position is to provide immediate and customer-focused assistance to policy holders who are reporting insurance claims. The CSR must document initial loss details and activities to ensure that the caller’s experience timely and service-oriented disposition of calls.
* Please note that the hours of work are operationally dependent and based on a rotating schedule over 24 hours per day / 7 days per week * Shifts will primarily be 4pm-12am, with mandatory shifts on weekends for at least 4-6 months. ** Preference will be given to candidates who have successfully completed the following Insurance Institute courses - Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **
Competencies required to succeed This role requires someone with high attention to details and enjoys doing things in a systematic way, while at the same time able to effectively deal with a high-pressure work environment and meeting deadlines. He/she must: • Be action/results oriented, with ability to take initiative • Possess strong written and verbal communication skills • Have mature and friendly disposition in dealing with pressures at work • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance • Have intermediate computer skills and ability to learn new computer system • Professional demeanor and strong customer service & interpersonal skills (pleasant and friendly mannerism; ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization; • Excellent organizational skills / ability to prioritize / to follow instructions as well as take responsibility for their actions • Able to work in fast paced, evolving environment
Responsibilities • Sign into phone queue and answer calls in accordance with client call scripts • Intake, setup and triage claims via email, fax, web submission, and telephone • Ensure claims are setup up accurately as per account instructions • Ensure claims are fully assigned within target timeframe • Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required • Triage property loss in accordance with severity scale • Arrange for contractor and vendor assignments • Arrange for the dispatch of field adjusters or vendor partners when required • Maintain database of service lapses reference for root cause, report trends and make recommendations to Management • Complete daily invoicing of client specific invoices • Achieve and maintain established service level metrics • Other duties as assigned
Education, knowledge and experience required • Post-secondary education • Minimum 3 years previous experience in an administrative/customer service role • Knowledge of insurance/service industry or related experience preferred • Strong computer and telephone skills with an aptitude/ability to learn • Effective communication skills both written and verbal – French is an asset SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Mississauga | Ontario |
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Claims Adjuster, Multi-line/Property -Full-Time, (Kelowna, BC)
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Company:ClaimsPro LP Claims Adjuster, Multi-line/Property -Full-Time, (Kelowna, BC) We are currently looking to add an experienced Adjuster to our team in Kelowna, BC! Compensation can be negotiated and relocation assistance will be available to the successful candidate, if needed. Why should you consider a career with ClaimsPro? We are proud of our people and it shows: - You will be part of a team of over professional independent adjusters from across Canada.
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
- You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
- You will be supported by experienced local claims support, centralized after hours support, and dictation services.
- Your claims load is driven by senior executives and business development staff from coast to coast.
- Your workload is balanced, and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
- Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more. Role Summary We are currently looking to add an experienced Junior/Intermediate/Multi-line Adjuster to our Kelowna team! A level1/2 adjuster license in British Columbia is required. The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in Property, Liability & Auto claims. Although this position will adjust multi-line claims, the bulk of the work is in property. Responsibilities: - Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Using supplied technology (e.g., Xactimate, etc.), scope and establish quantum of damages.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Throughout the claims process, provide high level of customer service to clients and the insured.
- Participate and share ownership and responsibility for afterhours customer service requirements.
- Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
Minimum Educational & Knowledge Requirements - Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
- Must have obtained or at least qualified to obtain at least Level 1 license in British Columba
- Must have completed C81 and C82 CIP courses (General Insurance Essentials).
- Ongoing commitment to education and learning.
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
Experience: - Prior experience in desktop or field claims adjusting, preferably in property.
- Equivalency in combination of education and experience will be considered.
Competencies required to succeed: - Proactive in finding resolutions, with sense of urgency and responsiveness.
- Effective analytical skills including identification of cause-and-effect dynamics.
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
- Must have people skills with bias towards building relationships with own team and claims stakeholders.
- Proficient with computers and current technology
- Effective written skills including grammar and those of a technical in nature.
- Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
- Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.
Environment/Work Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro/IndemniPro | Kelowna | British Columbia |
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Junior/Intermediate Multi Line Field Adjuster (Barrie, ON)
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Company:ClaimsPro LP Junior/Intermediate Multi Line Field Adjuster (Barrie, ON) Company:ClaimsPro LP Junior Adjuster To succeed in this role, the ideal candidate should have experience as a Junior Adjuster. Claims experience will be considered an asset, as well as the following competencies. • Effective Analytical Skills • Effective communication skills (verbal, written and presentation) • Organizational skills • Interpersonal skills • Relationship Building skills • Demonstrated and proven leadership skills • Sense of urgency and responsiveness Qualifications & Experience - University degree or post-secondary education related to insurance.
- Minimum of 1-2 years experience.
- Equivalency in combination of education and experience will be considered.
- Should have taken the necessary CIP courses to qualify for adjuster licensing in Ontario (those currently licensed in ON will have an advantage).
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Effective written skills including those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro/IndemniPro | Barrie | Ontario |
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Accident Benefit Adjuster - FT/Permanent (Windsor, ON)
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Company:ClaimsPro LP Accident Benefit Adjuster - FT/Permanent (Windsor, ON) Overview ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. Why should you consider a career with ClaimsPro? - You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
- As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
- Your workload is balanced and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.
Visit www.scm.ca or www.claimspro.ca to learn more Job Responsibilities - Claim investigations as required for exposure and within account guidelines parameters.
- Make initial contact as per account guidelines.
- Report to client as per account guidelines.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
- Participate and share ownership and responsibility for after hours customer service requirements
Qualifications & Experience - University degree or post-secondary education related to insurance
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Adjuster’s license, or currently pursuing CIP designation
- Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
- Previous adjusting experience preferred
- Advanced communication skills including:
- Effective written skills including grammar and those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning
Competencies - The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
- To succeed in this role, the ideal candidate should have background/experience in Auto, Accident & Benefits, and Bodily Injury claims as well as the following competencies:
- ?Excellent Analytical Skills
- Excellent communication skills (verbal, written and presentation)
- Excellent Organizational skills
- Excellent Interpersonal skills
- Excellent Relationship Building skills
- Sense of urgency and responsiveness
- Ensure prompt and equitable handling and settlement of minor injury, non-catastrophic and catastrophic Accident Benefit Claims.
- Interpret and confirm policy wordings and the SABS to determine if the claim is within the scope of coverage.
- Collect all information and evidence relevant to the loss.
- Negotiate with policy holders and third parties and direct and instruct outside vendors.
- Evaluate and analyze various medical and non-medical documents to process claims within proper guidelines.
Environment /Working Conditions - This position requires some travel
- Start-up environment
- Positive Team Dynamics
- All prospective employees must pass a background check
- Time Allocation estimations are subject to change
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro/IndemniPro | Windsor | Ontario |
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