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Company:

ClaimsPro LP

AB and BI Adjuster

Job Description:

Overview

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. 

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
• As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
• Your workload is balanced and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit www.scm.ca or www.claimspro.ca

Job Responsibilities

• Investigate, negotiate and settle claims 
• Claim investigations as required for exposure and within account guidelines parameters. 
• Make initial contact as per account guidelines. 
• Report to client as per account guidelines. 
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements 
• Provide high level of customer service to clients and the insured 
• Participate and share ownership and responsibility for after hours customer service requirements

Qualifications & Experience

• University degree or post-secondary education related to insurance
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Can qualify for appropriate level of Adjuster’s license, and currently pursuing CIP designation
• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
• Previous adjusting experience preferred
• Advanced communication skills including:
  • Effective written skills including grammar and  those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

• To succeed in this role, the ideal candidate should have background/experience in Auto, General Liability, Accident & Benefits (Section B), and Bodily Injury claims as well as the following competencies;
• Effective Analytical Skills
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness

Environment/Working Conditions

• This position requires some travel
• Start-up environment
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

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Company:

ClaimsPro LP

Adjoint(e) administratif(ve)

Job Description Summary

Job Description:

Le poste en bref

Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif.

Formation, connaissances et expérience requises

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Dictée des réclamations et des documents requis

• Préparer des lettres.

• Préparer des rapports de sinistres sur la direction de l’expert conseil

• Facturer des dossiers

• Faire le recouvrement des comptes clients

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 5 années d'expérience

• L'expérience de la dictée est un atout

• Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision

• Bon esprit d'équipe

×

Company:

ClaimsPro LP

Adjoint(e) administratif(ve)

Job Description Summary

Job Description:

Le poste en bref

Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif.

Formation, connaissances et expérience requises

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Dictée des réclamations et des documents requis

• Préparer des lettres.

• Préparer des rapports de sinistres sur la direction de l’expert conseil

• Facturer des dossiers

• Faire le recouvrement des comptes clients

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 5 années d'expérience

• L'expérience de la dictée est un atout

• Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision

• Bon esprit d'équipe

Lieux du poste succursale 23011, Montréal Crémazie

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Company:

ClaimsPro LP

Adjoint(e) administratif(ve) - Contrat

Job Description Summary

Job Description:

Le poste en bref

Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif.

Formation, connaissances et expérience requises

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Dictée des réclamations et des documents requis

• Préparer des lettres.

• Préparer des rapports de sinistres sur la direction de l’expert conseil

• Facturer des dossiers

• Faire le recouvrement des comptes clients

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 5 années d'expérience

• L'expérience de la dictée est un atout

• Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision

• Bon esprit d'équipe

×

Company:

ClaimsPro LP

Adjoint(e) administratif(ve) Bilingue - Admin Assistant Part-time

Job Description:

Le poste en bref

Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif.

C'est un role a temps partiel.

Formation, connaissances et expérience requises

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Dictée des réclamations et des documents requis

• Préparer des lettres.

• Préparer des rapports de sinistres sur la direction de l’expert conseil

• Facturer des dossiers

• Faire le recouvrement des comptes clients

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 5 années d'expérience

• L'expérience de la dictée est un atout

• Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision

• Bon esprit d'équipe

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Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

Role Summary

This role is responsible in handling of liability property damage claims as well as auto physical damage claims. 

The successful candidate provides SCM standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities
 
Competencies required to succeed

• Effective analytical skills including identification of cause and effect dynamics.
• Proven investigative manner
• Ability to read and interpret policy coverage.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Good written and oral communication skills.
• Able to draw valid conclusions and effectively communicate them
• Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner 
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
 
Responsibilities

• Investigate, negotiate and settle liability claims 
• Direct field investigations as required for exposure and within account guidelines parameters.
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and insured’s

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Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

• Role Summary 

  We are currently looking to add an experienced Auto Desk Adjuster to our NCU team at the Enterprise Road Office, Mississauga. Must be able to immediately qualify for at least a Probationary license in ON and level 1 in AB and BC.  

  The Independent Adjuster actively adjusts claims while ensuring that the highest level of customer service is maintained. The duties require extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in auto claims, commercial lines would be an asset.
   

  Competencies required to succeed

  o    Excellent knowledge of property claims adjusting.

  o    Strong business and report writing skills.

  o    Significant ability to use technology, particularly claims systems and Xactimate, effectively and efficiently

  o    A focus on customer service, with both insured and examiners

  o    Ability to manage abeyances, pending files, and influxes due to major weather events

• Responsibilities

  Responsible for the investigation and adjusting of property claims, the successful candidate provides ClaimsPro and Client standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies. Specifically, this requires the adjuster to:

  o    Investigate, negotiate and settle claims

  o    Direct field investigations as required for exposure and within account guidelines parameters.

  o    Make initial contact as per account guidelines.

  o    Report to client as per account guidelines.

  o    Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements

  o    Provide high level of customer service to clients and the insured

• Education, knowledge and experience required  

  o    At least 2 years' relevant experience in property claims adjusting 

  o    Must be able to obtain a Probationary license in ON and a level 1 Adjuster's license in other provinces as needed

  o    Ongoing commitment to education and learning

  o    Effective analytical skills, including identification of cause and effect dynamics

  o    Good investigative manner

  o    Able to draw valid conclusions and effectively communicate them 

  o    Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information 

   Advanced communication skills including:  

  o    Effective written skills including those of a technical nature 

  o    Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. 

  o    Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. 

  o    Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. 

  o    Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. 

  o    Strong commitment to ongoing education and learning.

   
  Environment/Work Conditions 
  SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Company:

ClaimsPro LP

Adjuster

Job Description Summary

Junior to intermediate adjusters needed to work in Mississauga or Hamilton.

Job Description:

• Role Summary 

  We are currently looking to add an experienced Auto and/or Property Desk Adjuster to our NCU team at the Enterprise Road Office, Mississauga or our downtown Hamilton office. Must be able to immediately qualify for at least a Probationary license in ON and level 1 in AB and BC.  

  The Independent Adjuster actively adjusts claims while ensuring that the highest level of customer service is maintained. The duties require extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in auto claims, commercial lines would be an asset.
   

  Competencies required to succeed

  o    Excellent knowledge of property claims adjusting.

  o    Strong business and report writing skills.

  o    Significant ability to use technology, particularly claims systems and Xactimate, effectively and efficiently

  o    A focus on customer service, with both insured and examiners

  o    Ability to manage abeyances, pending files, and influxes due to major weather events

• Responsibilities

  Responsible for the investigation and adjusting of property claims, the successful candidate provides ClaimsPro and Client standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies. Specifically, this requires the adjuster to:

  o    Investigate, negotiate and settle claims

  o    Direct field investigations as required for exposure and within account guidelines parameters.

  o    Make initial contact as per account guidelines.

  o    Report to client as per account guidelines.

  o    Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements

  o    Provide high level of customer service to clients and the insured

• Education, knowledge and experience required  

  o    At least 2 years' relevant experience in property claims adjusting 

  o    Must be able to obtain a Probationary license in ON and a level 1 Adjuster's license in other provinces as needed

  o    Ongoing commitment to education and learning

  o    Effective analytical skills, including identification of cause and effect dynamics

  o    Good investigative manner

  o    Able to draw valid conclusions and effectively communicate them 

  o    Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information 

   Advanced communication skills including:  

  o    Effective written skills including those of a technical nature 

  o    Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. 

  o    Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. 

  o    Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. 

  o    Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. 

  o    Strong commitment to ongoing education and learning.

   
  Environment/Work Conditions 
  SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

×

Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities ?

To succeed in this role, the ideal candidate should have background/experience in Auto and Liability specifically relating to Bodily Injury claims as well as the following competencies:

• Effective Analytical Skills
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness

Responsibilities:

• Prompt contact and followup with policy holders and claimants
• Investigate the cause and report to clients with solid recommendation.
• Scope and establish quantum of damages.
• Negotiate fair and satisfactory settlements
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Education, knowledge and experience required:

• At least 2 year's relevant experience in claims
• CIP or working towards CIP
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information

Advanced communication skills including:

• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

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×

Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

Role Summary

This role is responsible in handling of liability property damage claims as well as auto physical damage claims. 

The successful candidate provides SCM standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities
 
Competencies required to succeed

• Effective analytical skills including identification of cause and effect dynamics.
• Proven investigative manner
• Ability to read and interpret policy coverage.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Good written and oral communication skills.
• Able to draw valid conclusions and effectively communicate them
• Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner 
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
 
Responsibilities

• Investigate, negotiate and settle liability claims 
• Direct field investigations as required for exposure and within account guidelines parameters.
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and insured’s