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AB and BI Adjuster
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Company:ClaimsPro LP AB and BI Adjuster Job Description: Overview ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. Why should you consider a career with ClaimsPro? - You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
- As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
- Your workload is balanced and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.
Want to learn more? Visit www.scm.ca or www.claimspro.ca Job Responsibilities - Investigate, negotiate and settle claims
- Claim investigations as required for exposure and within account guidelines parameters.
- Make initial contact as per account guidelines.
- Report to client as per account guidelines.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
- Participate and share ownership and responsibility for after hours customer service requirements
Qualifications & Experience - University degree or post-secondary education related to insurance
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Can qualify for appropriate level of Adjuster’s license, and currently pursuing CIP designation
- Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
- Previous adjusting experience preferred
- Advanced communication skills including:
- Effective written skills including grammar and those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. - To succeed in this role, the ideal candidate should have background/experience in Auto, General Liability, Accident & Benefits (Section B), and Bodily Injury claims as well as the following competencies;
- Effective Analytical Skills
- Effective communication skills (verbal, written and presentation)
- Organizational skills
- Interpersonal skills
- Relationship Building skills
- Demonstrated and proven leadership skills
- Sense of urgency and responsiveness
Environment/Working Conditions - This position requires some travel
- Start-up environment
- Positive Team Dynamics
- All prospective employees must pass a background check
- Time Allocation estimations are subject to change
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Toronto | Ontario |
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Adjoint(e) administratif(ve) Bilingue - Admin Assistant Part-time
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Company:ClaimsPro LP Adjoint(e) administratif(ve) Bilingue - Admin Assistant Part-time Job Description: Le poste en bref Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif. C'est un role a temps partiel. Formation, connaissances et expérience requises • Sens de l’organisation • Souci du détail • Approche axée sur la prestation de services de qualité aux clients • Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement • Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens Responsabilités • Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires. • Monter des dossiers pour envoyer aux clients. • Dictée des réclamations et des documents requis • Préparer des lettres. • Préparer des rapports de sinistres sur la direction de l’expert conseil • Facturer des dossiers • Faire le recouvrement des comptes clients • Faire des photocopies et de la numérisation de documents • Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc. Compétences requises pour réussir • Secondaire V • Bilinguisme – facilité en anglais requise • Un minimum de 5 années d'expérience • L'expérience de la dictée est un atout • Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision • Bon esprit d'équipe
| ClaimsPro/IndemniPro | Montréal | Quebec |
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Adjuster
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Company:ClaimsPro LP Adjuster Job Description Summary Junior to intermediate adjusters needed to work in Mississauga or Hamilton. Job Description: Role Summary We are currently looking to add an experienced Auto and/or Property Desk Adjuster to our NCU team at the Enterprise Road Office, Mississauga or our downtown Hamilton office. Must be able to immediately qualify for at least a Probationary license in ON and level 1 in AB and BC. The Independent Adjuster actively adjusts claims while ensuring that the highest level of customer service is maintained. The duties require extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in auto claims, commercial lines would be an asset.
Competencies required to succeed o Excellent knowledge of property claims adjusting. o Strong business and report writing skills. o Significant ability to use technology, particularly claims systems and Xactimate, effectively and efficiently o A focus on customer service, with both insured and examiners o Ability to manage abeyances, pending files, and influxes due to major weather events - Responsibilities
Responsible for the investigation and adjusting of property claims, the successful candidate provides ClaimsPro and Client standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies. Specifically, this requires the adjuster to: o Investigate, negotiate and settle claims o Direct field investigations as required for exposure and within account guidelines parameters. o Make initial contact as per account guidelines. o Report to client as per account guidelines. o Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements o Provide high level of customer service to clients and the insured - Education, knowledge and experience required
o At least 2 years' relevant experience in property claims adjusting o Must be able to obtain a Probationary license in ON and a level 1 Adjuster's license in other provinces as needed o Ongoing commitment to education and learning o Effective analytical skills, including identification of cause and effect dynamics o Good investigative manner o Able to draw valid conclusions and effectively communicate them o Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information Advanced communication skills including: o Effective written skills including those of a technical nature o Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. o Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. o Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. o Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. o Strong commitment to ongoing education and learning.
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro/IndemniPro | Mississauga | Ontario |
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Adjuster
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Company:ClaimsPro LP Adjuster Job Description Summary Job Description: Overview ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. Why should you consider a career with ClaimsPro? - You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
- As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
- Your workload is balanced and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.
Want to learn more? Visit www.scm.ca or www.claimspro.ca Job Responsibilities - Investigate, negotiate and settle claims
- Claim investigations as required for exposure and within account guidelines parameters.
- Make initial contact as per account guidelines.
- Report to client as per account guidelines.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
- Participate and share ownership and responsibility for after hours customer service requirements
Qualifications & Experience - University degree or post-secondary education related to insurance
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Can qualify for appropriate level of Adjuster’s license, and currently pursuing CIP designation
- Proficient in the use of Xactimate and XactAnalysis. Certification in Level 1 or Level 2 preferred
- Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
- Previous adjusting experience preferred
- Advanced communication skills including:
- Effective written skills including grammar and those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
- The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
- To succeed in this role, the ideal candidate should have background/experience in Auto, Property, Commercial General Liability, Accident & Benefits (Section B), and Bodily Injury claims as well as the following competencies;
- Effective Analytical Skills
- Effective communication skills (verbal, written and presentation)
- Organizational skills
- Interpersonal skills
- Relationship Building skills
- Demonstrated and proven leadership skills
- Sense of urgency and responsiveness
Environment/Working Conditions - This position requires some travel
- Start-up environment
- Positive Team Dynamics
- All prospective employees must pass a background check
- Time Allocation estimations are subject to change
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Ottawa | Ontario |
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Adjuster (Brandon, Manitoba, Canada)
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Company:ClaimsPro LP Adjuster (Brandon, Manitoba, Canada) Job Description: Overview ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. Why should you consider a career with ClaimsPro? - You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
- As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
- Your workload is balanced and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.
Want to learn more? Visit www.scm.ca or www.claimspro.ca Job Responsibilities - Investigate, negotiate and settle claims
- Claim investigations as required for exposure and within account guidelines parameters.
- Make initial contact as per account guidelines.
- Report to client as per account guidelines.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
- Participate and share ownership and responsibility for after hours customer service requirements
Qualifications & Experience - University degree or post-secondary education related to insurance
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Can qualify for appropriate level of Adjuster’s license, and currently pursuing CIP designation
- Proficient in the use of Xactimate and XactAnalysis. Certification in Level 1 or Level 2 preferred
- Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
- Previous adjusting experience preferred
- Advanced communication skills including:
- Effective written skills including grammar and those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. Environment/Working Conditions - This position requires some travel
- Start-up environment
- Positive Team Dynamics
- All prospective employees must pass a background check
- Time Allocation estimations are subject to change
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Brandon | Manitoba |
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Adjuster - Property
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Company:Adjuster - Property Job Description: Overview Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service. The ClaimsPro office in Ottawa, Ontario is seeking an Intermediate level Claims Adjuster to join the local team Job Responsibilities - Prompt contact and follow-up with policy holders and claimants
- Investigate the cause and report to clients with solid recommendation.
- Scope and establish quantum of damages.
- Negotiate fair and satisfactory settlements
- Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications & Experience - A combination of education and experience equivalent to a University degree with a minimum of 3 years relevant experience.
- Adjuster’s license (at least Level 2), CIP or working towards obtaining CIP designation
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information
Advanced communication skills including: SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Ottawa | Ontario |
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Administrative Assistant
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Company:ClaimsPro LP Administrative Assistant Job Description Summary Job Description: Overview The key focus of the position is to provide effective and efficient administrative support within a fast paced environment. The position duties include setting up and assigning claims, typing reports and statements, collating reports, preparing invoicing for interim and final billings as well as updating information on our internal systems and working in MS Office. This individual may also be involved in file coordination and filing, reception relief duties and as well as provide other administrative and clerical support to various branch staff. Other duties as required. - Help in assigning and setting up claims in the system.
- Relieving reception, answering phones and forwarding calls in a timely, professional and efficient manner
- Typing reports, statements, schedules of loss and other documents
- Collating claims files and reports
- Managing documents: maintaining client files, photocopying, scanning and distributing documents, including mail and faxes, attaching documents to online claims files and printing, attaching documents to the physical file. Preparing files for closing.
- Transcribing data from source documents following generally standardized procedures using coding skills and some judgment, for review by the adjuster
- Managing the claim file– filing in and pulling out information to respond to client needs
- Requesting police reports, invoices from suppliers, and other documents as needed.
- Handling billings for claims ensuring that fees and time card entries are correct, guidelines for rates & formulas are followed
- Administrative support to the Branch Manager as needed
- Other duties as assigned.
Job Responsibilities - Grade twelve diploma required
- A post secondary diploma in Office Administration will be an asset.
- Previous experience within the insurance industry will be given preference.
- Experience in an administrative support role is required
- Previously demonstrated ability to execute high attention to detail
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviors showing initiative behaviors and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Intermediate typing and experience with Word, Excel & Outlook skills are required
- All other computer applications – must have the aptitude and ability to learn as required
Environment / Work Conditions SCM Insurance Services and its affiliates welcome and encourage applications from disadvantaged individuals. Accommodations are available upon request for applicants throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Winnipeg | Manitoba |
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Administrative Assistant - 12 month contract
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Company:ClaimsPro LP Administrative Assistant - 12 month contract Job Description Summary Job Description: Role Summary Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service. ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.
Responsibilities • Document control: maintain client files, photocopy and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.
• Handling billings for claims - prepares invoices for client billing
• Reception relief: answer phones and forward calls in a timely, professional and efficient manner
• Opening new client claims and set up in the system
• Transcribes data from source documents following generally standardized procedures using coding skills and some judgement, for review by the adjuster
• Claim file management – filing and pulling information
• Administrative support to the Office Supervisor as needed
• Other duties as assigned Qualifications and Experience • Grade twelve diploma
• A post-secondary diploma in Office Administration will be given preference.
• Previous experience within a dynamic team will be given preference.
• Experience in an administrative support environment is preferred
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Intermediate experience with Word, and strong Excel skills are required
• All other computer applications –must have the aptitude and ability to learn as required
• All prospective employees must pass a background check
Environment/Working Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro/IndemniPro | Toronto | Ontario |
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Administrator
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Company:ClaimsPro LP Administrator Job Description Summary Job Description: ClaimsPro LP Administrative Assistant - SURREY Job Description: Role Summary As an integral member of the team, you will be the face of the company, adding to the professionalism of the corporate office by bringing the highest level of expertise in administrative skills and demonstrating a superior level of customer service. The successful candidate for this position will have the opportunity to participate as part of a dynamic team that provides quality service to internal and external clients. They will display their customer service eccentric approach inherent in their day-to-day activities and will be a key contributor to the success of the office by providing excellent administrative support to all teams. Competencies - Professional demeanor and strong customer service & interpersonal skills
- Superior communication skills both written and verbal
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Reliable and punctual
- Ability to work independently with minimum supervision
- Excellent organizational skills / ability to prioritize
- Demonstrated attention to detail
| ClaimsPro/IndemniPro | Surrey | British Columbia |
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Analyste de la qualité – Conformité de facturation
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Company:ClaimsPro LP Analyste de la qualité – Conformité de facturation Job Description: Le règlement de sinistres est une spécialité dynamique du domaine de l'assurance et chaque dossier est différent. Que ce soit pour un incendie résidentiel, un accrochage automobile ou une blessure subie lors d'un grave accident, l'équipe d’IndemniPro détermine les couvertures d'assurance ainsi que la responsabilité légale et règle les réclamations en offrant un excellent service à la clientèle. IndemniPro s'appuie sur son analyste en conformité de la facturation pour aider ses experts en sinistres à livrer des factures de qualité à nos clients. L’impact de son travail influencera les résultats financiers de toute l’entreprise, particulièrement ceux du Québec. Il devra faire preuve d’autonomie dans l’accomplissement de ses tâches. La principale fonction de ce poste consiste à réviser les factures pour s'assurer qu'elles soient complètes et suivre une pratique de facturation homogène tant à l'interne qu'à l'externe. Le poste fournit un soutien administratif efficace et efficient dans un environnement hautement dynamique. Les tâches incluent le contrôle des factures, du travail informatique dans notre logiciel interne et MS Office, la coordination de la facturation et autres tâches connexes. Responsabilités · Réviser les factures des clients conformément aux barèmes de prix, règlements et contrats préétablis · Recommander des ajustements aux factures · Identifier les problèmes de facturation et intensifier les demandes de correction si nécessaire · Produire des rapports pour identifier l'évolution de la facturation · Gérer un important volume de transactions et identifier les situations de facturation particulières · Transcrire les données des documents source selon des procédures généralement normalisées en utilisant des compétences de codage et du jugement pour la révision de l'expert · Classer et extraire les informations pour la gestion des factures des dossiers de réclamations · Autres tâches connexes Qualifications et Expérience - Diplôme d'études secondaires
- Un diplôme collégial en administration ou comptabilité serait idéal
- Expérience dans le domaine de l'expertise en sinistre, un atout
- De préférence, une expérience de travail avec des experts ayant un important volume de dossiers
- Faire preuve d'une grande minutie et attention aux détails
- Savoir gérer les changements de priorités et avoir des compétences organisationnelles éprouvées
- Faire preuve d'initiative et de compétence pour les suivis
- Avoir démontré une capacité à maintenir un haut niveau de confidentialité
- Avoir démontré du professionnalisme et une solide éthique de travail
- Capacité avérée de bien fonctionner dans un environnement d'équipe
- Capacité d'apprendre d'autres applications informatiques
- Doit passer avec succès une vérification des antécédents
L'analyste en conformité de facturation soutient le personnel de production pour l'envoi des factures aux clients. Il/elle pourra avoir un horaire flexible et il/elle aura le choix de travailler de son domicile ou du bureau. Il /elle doit également accorder une attention minutieuse aux détails et respecter des échéances exigeantes avec des priorités changeantes. Il/elle doit pouvoir travailler de manière autonome avec un minimum de supervision.
| ClaimsPro/IndemniPro | Montréal | Quebec |
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