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Account Manager, National Accounts - Markham, Ontario, Canada
Company:ClaimsPro LP Account Manager, National Accounts - Markham, Ontario, Canada Compensation range: $80,300.00 - $111,500.00 annually We have an existing opportunity to add a full-time Account Manager to our team! This is a Hybrid position that is available to anyone living in Ontario. Why join ClaimsPro? - You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories.
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
- You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
- You will be supported by experienced local claims support, centralized after hours support, and dictation services.
- Your claims load is driven by senior executives and business development staff from coast to coast.
- You are compensated for your billable hours and other costs.
- Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending.
- Your continuous education fees are reimbursed to maintain your license.
- Your workload is balanced to ensure you can maintain a high-quality level and manage your abeyance.
Working with the National Accounts Leadership team, the main responsibility of this role is to provide/manage effective claims management solutions for our top commercial and personal lines clients. Role Responsibilities: - Management of a portfolio of client accounts relating to automobile, property and general liability exposures.
- Establish and implementation of Best Handling Practices unique to each client.
- Performance of day-to-day tasks such as responding to client stakeholders, internal stakeholders (operations, sales) and addressing inquiries / concerns as needed.
- Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
- Conduct regular stewardship and client facing meetings
- Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
- Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings and complaint management
- Weekly review of the operational dashboard KPI targets
- Potential leadership, guidance and mentoring of a dedicated adjusting team
- Act in a consultative and advisory capacity on claims matters and technical issues
- Participation in the RFP process for new business and existing client contract renewals
Qualifications & Experience:
- University Degree and/or CIP/FCIP Designation
- Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
- Minimum 5 years supervisory experience
- Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
- Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
- Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
- Strong negotiation skills
- Ability to speak and write in French is an asset
Competitive Compensation: $80,300.00 - $111,500.00 CAD Annual - Compensation is commensurate with experience, qualifications, and internal equity We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Markham | Ontario |
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Postuler
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Bilingual Claims Service Representative-Remote
Company:ClaimsPro LP Bilingual Claims Service Representative-Remote Compensation range: $35,200.00 - $48,900.00 annually Role Summary We have existing opportunities to add Bilingual Claims Service Representatives to our team! You will work in a remote based environment anywhere in Canada, providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required. * In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps) * Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory. *Only candidates fully bilingual in French and English will be considered *This is a full-time opportunity, and will require 37.5 hours of work per week.
Responsibilities • Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required. • Provide personalized customer service of the highest level • Arrange for the dispatch of adjusters or vendor partners when required • Field and answer branch inquiries and administer to appropriate area • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management • Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required • Post secondary education is required • Minimum of 1 year of customer service or administrative experience is required • Knowledge of insurance/service industry or related experience preferred • Strong computer and telephone skills with an aptitude/ability to learn • Effective communication skills both written and verbal in English and French • Attention to detail Competencies required to succeed • Strong communication skills • Team player with a strong commitment to quality and customer service • Excellent time management and organizational skills • Pleasant and friendly mannerism • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands. • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer: • Competitive pay: $35,200.00 - $48,900.00 annually • In addition, you’ll enjoy: • Work-Life Balance & Hybrid/Remote Work Opportunities • E-flex Benefits Program & Wellness Initiatives • Registered Retirement Savings Plan (RRSP) with 2% Match • Training, Career Development, and Employee Recognition Programs • Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Toronto | Ontario |
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Postuler
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Liability and Bodily Injury Adjuster -Mississauga, Ontario, Canada
Company:ClaimsPro LP Liability and Bodily Injury Adjuster -Mississauga, Ontario, Canada Compensation range: $0.00 - $0.00 hourly We have an existing opportunity to add a Liability and Bodily Injury Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Mississauga area. The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Liability and Bodily Injury.
Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, you will provide high level of customer service to clients and the insured. You will participate and share ownership and responsibility for after-hours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience: Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). At least 1 year of relevant experience in claims adjusting Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.claimspro.ca to learn more. What We offer: Competitive Compensation: $56,300 - $ 78,100 per year. Salary is commensurate with experience, qualifications, and internal equity. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
In addition, you’ll enjoy: Pay-for-Performance Incentives Work-Life Balance & Hybrid/Remote Work Opportunities E-flex Benefits Program & Wellness Initiatives Registered Retirement Savings Plan (RRSP) with 2% Match Training, Career Development, and Employee Recognition Programs Reimbursement for Adjusting Licenses and Dues Employee Referral Bonuses Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Mississauga | Ontario |
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Postuler
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Property Field Adjuster, Hybrid- Winnipeg, Manitoba, Canada
Company:ClaimsPro LP Property Field Adjuster, Hybrid- Winnipeg, Manitoba, Canada We have an existing opportunity to add a Junior or Intermediate Property Field Adjuster to join our growing team! You will work in a Hybrid based environment within the Winnipeg area The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate must have at least 1 to 5 years' experience handling Property claims.
Key Responsibilities - Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
- Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Throughout the claims process, you will provide high level of customer service to clients and the insured.
- You will participate and share ownership and responsibility for after-hours customer service requirements when required
- Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience: - Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
- Valid driver’s license and reliable vehicle
- At least 1 to 5 years' experience handling property claims
- Obtained either C11 (Principles and Practice of Insurance) or C81 and C82 – General Insurance Essentials.
- Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.
- Effective analytical skills, including identification of cause-and-effect dynamics
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: - You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
- You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
- You will be supported by experienced local claims support, centralized after hours support, and dictation services
- Your claims load is driven by senior executives and business development staff from coast to coast
- You are compensated for your billable hours and other costs.
- Your workload is balanced to ensure you can maintain a high-quality level
Visit www.claimspro.ca to learn more. What We offer: Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity. For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy: - Pay-for-Performance Incentives
- Work-Life Balance & Hybrid/Remote Work Opportunities
- E-flex Benefits Program & Wellness Initiatives
- Registered Retirement Savings Plan (RRSP) with 2% Match
- Training, Career Development, and Employee Recognition Programs
- Reimbursement for Adjusting Licenses and Dues
- Employee Referral Bonuses
- Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Winnipeg | Manitoba |
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Postuler
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Property Claims Field Adjuster - Edmonton, Alberta, Canada
Company:ClaimsPro LP Property Claims Field Adjuster - Edmonton, Alberta, Canada We have an existing opportunity to add an experienced Property Claims Field Adjuster to our team! This position will be located out of Edmonton, Alberta. Responsible for the investigation and adjusting of property claims, the successful candidate provides ClaimsPro and Client standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities. Specifically, this requires the adjuster to: - Investigate, negotiate and settle claims
- Direct field investigations as required for exposure and within account guidelines parameters.
- Make initial contact as per account guidelines.
- Report to client as per account guidelines.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
Education, knowledge and experience required
- At least 2 years’ relevant experience in property claims adjusting
- Must be able to obtain at least a level 1 Adjuster’s license in AB
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Environment/Work Conditions We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Edmonton | Alberta |
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Postuler
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Property Desktop Adjuster - Remote - Anywhere in Canada
Company:ClaimsPro LP Property Desktop Adjuster - Remote - Anywhere in Canada Compensation range: $56,300.00 - $78,100.00 annually We have an existing opportunity to add a full time Intermediate Property Adjuster - Commercial & Personal Lines to our team! The successful candidate can work remotely from anywhere in Canada. Why should you consider a career with ClaimsPro? We are proud of our people and it shows: - You will be part of a team of over 700 independent adjusters from across Canada.
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
- You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
- You will be supported by experienced local claims support, centralized after hours support, and dictation services.
- Your claims load is driven by senior executives and business development staff from coast to coast.
- Your workload is balanced, and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
- Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.claimspro.ca to learn more. Competencies: The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in Commercial & Personal Lines Property claims. Some experience in Auto or Liability claims will be considered an asset, as well as the following competencies: - Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
- Previous adjusting experience preferred
- Advanced communication skills including:
- Effective written skills including grammar and those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Relationship Building skills
- Demonstrated and proven leadership skills
- Sense of urgency and responsiveness
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
Qualifications & Experience: - University degree or post-secondary education related to insurance is nice to have.
- Minimum of 3 years’ experience.
- CIP designation or working towards designation.
- Adjuster’s license or have completed a minimum of the below 4 CIP courses:
C11: Principles and Practice of Insurance C12: Insurance on Property C13: Insurance Against Liability—Part 1 C14: Automobile Insurance—Part 1 C110: Essentials of Loss Adjusting (Nice to have) - Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Markham | Ontario |
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Postuler
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Intermediate Auto Claims Adjuster - Toronto, Ontario, Canada
Company:ClaimsPro LP Intermediate Auto Claims Adjuster - Toronto, Ontario, Canada Compensation range: $56,300.00 - $78,100.00 annually We currently have an existing opportunity to add an Intermediate Auto Claims Adjuster to our team! This position is available in the Greater Toronto Area. This will be a Hybrid work environment. - Why join ClaimsPro? We are proud of our people and it shows:
- You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;
- You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;
- You will be supported by experienced local claims support, centralized after hours support, and dictation services;
- Your claims load is driven by senior executives and business development staff from coast to coast;
- You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;
- you are working in parallel with other SCM Insurance services
- Your continuous education fees are reimbursed to maintain your license;
- Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;
Visit www.claimspro.ca to learn more
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
Qualifications and Experience:- The ideal candidate should have experience in working with auto claims
- University degree or post-secondary education related to insurance
- Minimum of 3 years’ experience is an asset
- Adjuster’s license, or currently pursuing CIP designation
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Advanced communication skills including:
- Effective written skills including those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Toronto | Ontario |
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Postuler
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Superviseur-Quebec City, Quebec, Canada
Company:ClaimsPro LP Superviseur-Quebec City, Quebec, Canada Nous recherchons actuellement un superviseur dans les sinistres automobiles et les sinistres en dommage directs en residential et commercial pour rejoindre notre équipe dans l’Est du Québec! Nous recherchons un candidat possédant une solide expérience dans le secteur de l’assurance, de préférence avec une expertise approfondie dans le traitement des sinistres automobiles et des sinistres directs. Une expérience antérieure en supervision ou en gestion serait considérée comme un atout majeur. Le titulaire du poste sera chargé de : • Assurer le leadership, l’accompagnement et le soutien technique d’une équipe d’experts en sinistres dans les domaines de l’assurance des particuliers et de l’assurance des entreprises. • Surveiller la productivité, la charge de travail et les normes de service. • Soutenir le développement des collaborateurs et la gestion de la performance. • Veiller au respect des procédures de l’entreprise et des attentes des clients. • Participer au recrutement, à l’intégration des nouveaux collaborateurs et à la planification de la relève. • Entretenir de solides relations avec les clients et les parties prenantes internes. • Favoriser un environnement de travail positif et collaboratif au sein de l’équipe. Profil recherché • De nombreuses années d’expérience dans le domaine de l’expertise en sinistres résidentiels et professionnels • Solide expertise technique • Posséder un permis d’expert en sinistres valide au Québec • Capacités de leadership et d’accompagnement influentes • Grande rigueur, bon jugement et souci de la qualité • Bonne compréhension des attentes des assureurs et des clients Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation. Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme #ClaimsPro/IndemniPro
| Quebec City | Quebec |
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Postuler
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Property Adjuster, HYBRID- Markham, ON, Canada
Company:ClaimsPro LP Property Adjuster, HYBRID- Markham, ON, Canada Compensation range: $56,300.00 - $78,100.00 annually We have an existing opportunity to add an Intermediate Property Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the GTA East (East Toronto, York Region, Durham). The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate must have at least 3 to 5 years' experience handling Property claims.
Key Responsibilities - Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
- Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Throughout the claims process, you will provide high level of customer service to clients and the insured.
- You will participate and share ownership and responsibility for after-hours customer service requirements when required
- Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience: - Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
- At least 3 to 5 years' experience handling property claims
- Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation. Preference to those who qualify for full licensing in Ontario.
- Effective analytical skills, including identification of cause-and-effect dynamics
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: - You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
- Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
- You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
- You will be supported by experienced local claims support, centralized after hours support, and dictation services
- Your claims load is driven by senior executives and business development staff from coast to coast
- You are compensated for your billable hours and other costs.
- Your workload is balanced to ensure you can maintain a high-quality level
Visit www.claimspro.ca to learn more. What We offer: Competitive Compensation– $56,300.00 - 78,100.00 CAD. Compensation is commensurate with experience, qualifications, and internal equity. For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. In addition, you'll enjoy: - Pay-for-Performance Incentives
- Work-Life Balance & Hybrid/Remote Work Opportunities
- E-flex Benefits Program & Wellness Initiatives
- Registered Retirement Savings Plan (RRSP) with 2% Match
- Training, Career Development, and Employee Recognition Programs
- Reimbursement for Adjusting Licenses and Dues
- Employee Referral Bonuses
- Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Markham | Ontario |
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Postuler
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Liability & Casualty Claims Adjuster-Remote
Company:ClaimsPro LP Liability & Casualty Claims Adjuster-Remote Compensation range: $67,200.00 - $93,300.00 annually We have an existing opening to add an experienced Liability / Casualty Adjuster to join our team! The successful candidate can work remotely or hybrid from anywhere in Canada. Why should you consider a career with ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from across Canada. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit. You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. You will be supported by experienced local claims support, centralized after hours support, and dictation services. Your claims load is driven by senior executives and business development staff from coast to coast. Your workload is balanced, and you will be compensated for your billable hours. You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage. Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.claimspro.ca to learn more. Competencies: The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in Casualty, Bodily Injury and Liability PD claims as well as the following competencies; Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive) Previous adjusting experience preferred Advanced communication skills including: Effective written skills including grammar and those of a technical nature Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. Relationship Building skills Demonstrated and proven leadership skills Sense of urgency and responsiveness Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Strong commitment to ongoing education and learning.
Qualifications & Experience: University degree or post-secondary education related to insurance is nice to have. Minimum of 3 years’ experience. CIP designation or working towards designation. Adjuster’s license or have completed a minimum of the first four CIP courses as follows: C11: Principles and Practice of Insurance C12: Insurance on Property C13: Insurance Against Liability—Part 1 C14: Automobile Insurance—Part 1 C110: Essentials of Loss Adjusting (Nice to have) Equivalency in combination of education and experience will be considered. Ongoing commitment to education and learning. Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #ClaimsPro
| Markham | Ontario |
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